Global neurodiversity fitness certifications are essential for enhancing sport, schools, and workplaces, providing individual professional licenses that support inclusive fitness practices.
+1 800 4510356 En • Fr • العربية | For inquiries about our fitness certification programs, individual professional license options, and neurodiversity fitness initiatives, please contact us.
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Effective date: 30 October 2025
Last updated: 30 October 2025
Who we are
Glassbox Fitness Inc. (“Glassbox Fitness®”, “we”, “our”, “us”)
Registered office: 430 Hazeldean Road, Unit 6, Kanata, Ontario, Canada, K2L 1W3
Privacy contact: privacy@glassbox.fitness
We provide neurodiversity training/fitness education and related licensing and programs. We respect your privacy and protect personal information in line with Canadian privacy law (PIPEDA) and, where applicable, other regional laws.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, communicate with us, or participate in our programs, certifications, and licenses. It replaces and consolidates the terms in our prior “Customer Data Usage Consent Form” for website use. Program‑specific consent forms may still apply where local law requires explicit consent (e.g., sensitive health/fitness information or minors).
Training/fitness scope; non‑medical: Our services provide training and fitness education. We do not provide medical, clinical, or therapeutic services.
We only collect what we need for clearly defined purposes.
1) Identity & contact
Name, email, phone, address, organization/employer, role, preferred language.
2) Participant & fitness context (sensitive)
Self‑reported or caregiver‑reported information to plan training/fitness (non‑medical)—e.g., goals, preferences, access needs, high‑level health context (e.g., conditions relevant to safe training), scheduling constraints, and program attendance.
We treat this as sensitive. Where required, we will request explicit consent.
3) Fitness assessment & progress artifacts
ESL‑friendly “snapshots” and structured notes (non‑clinical) to track participation, adherence, and skill development in training/fitness contexts.
4) Commercial & transaction data
Licensing details, certification seats, invoices/receipts, and payment confirmations (payment card details are processed by our payment processor; we don’t store full card numbers).
5) Communications & support
Emails, forms, consultation notes, Chat/GPT assistant messages (public‑safe content only), feedback.
6) Website/technical
Cookie and usage data (e.g., pages viewed, device/browser type). See Cookies & analytics below.
Minors
For participants under 18, we collect information from and with consent of a parent/guardian. We don’t knowingly collect data from children online without appropriate consent.
You can withdraw consent at any time (see Your rights & choices).
We use necessary cookies for site operation and may use analytics cookies to understand aggregated usage. You can adjust your browser settings to limit cookies. If we use advanced analytics/advertising cookies, we will show a cookie banner and let you choose.
We may use AI‑assisted tools to help prepare non‑clinical admin outputs (e.g., ESL‑friendly summaries, progress snapshots, or templated communications). A human reviews these outputs before they are shared. We do not disclose internal, proprietary methods in public systems. Do not submit confidential health documents via chat unless we explicitly request them through a secure channel.
Payments are processed by a third‑party payment processor (e.g., Stripe). We receive confirmation of payment and limited details needed for records; we do not store full card numbers. Your payment is subject to the processor’s privacy policy.
We do not sell personal information. We share it only with:
Your information may be processed in Canada and other jurisdictions where our service providers operate. We use contractual safeguards and reasonable measures to protect information across borders (e.g., standard contractual clauses where applicable). You can contact us to learn more.
We use industry‑standard administrative, technical, and physical measures to protect personal information (e.g., encryption in transit, role‑based access, logging). No system is 100% secure; we maintain incident response processes and will notify you and regulators where required.
We keep personal information only as long as necessary for the purposes above, to meet legal/accounting requirements, and to resolve disputes. Then we anonymize or securely delete it.
Your rights depend on where you live, but typically include:
Everyone (including Canada/PIPEDA):
EEA/UK (GDPR/UK‑GDPR):
Above, plus the right to object/limit certain processing, portability (where applicable), and lodge a complaint with your data protection authority.
California (CPRA):
Right to know, delete, correct, and opt‑out of certain sharing. We do not sell personal information.
How to exercise rights
Email privacy@glassbox.fitness. We may verify your identity and respond within legal timeframes. For minors, a parent/guardian should contact us.
Where we rely on consent (e.g., sensitive training/fitness context), you may withdraw it at any time by emailing privacy@glassbox.fitness. This may affect our ability to provide personalized training/fitness education.
Our website may link to third‑party sites or platforms. Their privacy practices are their own. Review their policies before sharing information.
We may update this policy from time to time. We will change the “Last updated” date above and, where required, notify you.
Glassbox Fitness Inc.
430 Hazeldean Road, Unit 6, Kanata, Ontario, Canada, K2L 1W3
Email: privacy@glassbox.fitness
How to complain (Canada): Office of the Privacy Commissioner of Canada — https://www.priv.gc.ca/
(EEA/UK users may contact their local Data Protection Authority.)
For participants under 18, a parent or legal guardian must approve participation and data use.
Trademark note: Glassbox Fitness® is a registered trademark. All other names may be trademarks of their respective owners.
Privacy: We use your information to deliver training/fitness education (non‑medical). See our full Privacy Policy.
Brand & scope. Glassbox Fitness® Neurodiversity — powered by Glassbox Fitness® Neuro‑PT3 (GFN‑Neuro‑PT3™). Training/fitness education; non‑medical. Licence‑only model: you operate locally; we license, certify, and QA (not a franchise).
Trademarks. Glassbox Fitness® is a registered trademark. GFN‑Neuro‑PT3™ and related marks are used under licence.
Third‑party marks. Names such as FIFA World Cup™ are trademarks of their respective owners; use here is nominative and does not imply affiliation or endorsement.
Currency. All prices USD unless stated. Regional adaptations available.
Compliance. Training guidance; not clinical advice. Safeguarding and privacy controls apply per programme.
Links. Privacy • Terms • Accessibility • Contact • Ask GFN‑Neuro‑PT3™ (Portal)
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